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OFFICE CAPSULE

OFFICE CAPSULE

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Frequently Asked Questions

How much does shipping cost?

We’re pleased to offer free shipping on all orders throughout the UK.

How long will it take to get my orders?

We are currently experiencing a very high order volume. All orders will be dispatched within 2–3 business days, and delivery will take around 4–6 business days. Delivery details will be provided during checkout and in your confirmation email. You will also receive a tracking link and regular updates throughout the delivery process.

What are the return rules?

We accept returns within 30 days only if your item arrives damaged or if the size is incorrect. We don’t charge a return fee, though the customer is responsible for the cost of the return shipping label.

How do returns work?

To start a return, please contact us first at support@zyrenofficial.com or via our contact form. Our support team will provide you with detailed instructions and guide you through the process.

Please do not send your item back to the return address on the package — returns must be arranged directly with our team to ensure they are processed correctly.

What payment methods do you accept?

We currently accept the following trusted payment methods:

- Visa
- Mastercard
- American Express
- Maestro
- PayPal.
- Apple Pay
- Google Pay
- Shop Pay

Every transaction is processed securely with advanced encryption, ensuring your checkout is completely safe and protected.

Other questions?

You can contact us by sending us an email on support@zyrenofficial.com or through our contact page! We will be happy to assist you.

Free delivery in the UK
24/7 customer support
30-day easy returns
Safe & secure checkout

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